Frequently Asked Questions

Refund & Return

a

Do sellers have to bear the delivery costs to return the item(s) back to the buyer?

If a buyer has made the wrong claim, KKBMALL will request for the seller to return the item(s) to the buyer.

shipping & deliveries

a

What shipping carrier do you use?

We use J&T express.

a

Will I receive a delivery notification?

The courier will contact you on the delivery date.